Dear Wayne Barbour,

I am writing this letter in reference to my experience with Southern States Nissan. On Saturday, October 8, 2011, I purchased a 2007 Mercury Mountaineer from your dealership. My situation, however, was not like most customers. I was specifically looking for that particular truck, and although I currently reside approximately four hours from your dealership, I decided that it was worth my investment in time and money because of how well I was treated prior to the sale.

I was originally in contact with Pat, whom eventually Henry took over for. Between the two, the customer service experience was unparalleled. I grew up in NJ and have been to many dealerships and dealt with many salesmen in my life. I have never experienced the extraordinary customer service that I did on October 8.

        A couple of key notes:

         The car I purchased was not even a Nissan.